What is Halo BINUS?

Halo BINUS, also known as BINUS Support, is a support service dedicated to students, alumni, parents, and prospective students of BINUS. The service helps address a wide range of academic, administrative, and technical inquiries, ensuring a smooth and convenient experience throughout your journey with BINUS.

Available Services

1. Academic Support
   Assistance with class schedules, examinations, re-registration, and other academic-related inquiries.
2. Administrative Services
   Support for tuition fee information, leave of absence requests, transcript applications, and other administrative matters.
3. Technology & Systems Support
   Assistance with BINUSMAYA access, password resets, and technical issues related to BINUS systems.
4. Career & Alumni Services
   Information on job opportunities, recommendation letters, and alumni-related documents.
5. Campus Information
   Information regarding the Enrichment Program, internships, and various campus activities.
6. Parent Services
   Support and information regarding students’ academic progress and related matters.
7. Complaints & Feedback
   Assistance in resolving concerns related to academic services, financial matters, or the campus environment.

Official Halo BINUS Contact Information

You can reach Halo BINUS through the following channels:

• 📧 Email
  • Students & BINUS Community: halobinus@binus.edu
  • Prospective Students: infobinus@binus.edu
• 💬 WhatsApp Chat
  • Students: +62 878 0172 4687
  • Admissions: +62 852 08 696969
• 📞 Phone
  • Contact Center: 0804 169 69 69

• 🕒 Operating Hours

  • Students Support
    Monday to Saturday: 07:00 AM – 10:00 PM (WIB)
    Sunday: 08:00 AM – 03:00 PM (WIB)

  • Admissions Support
    Monday to Saturday: 08:00 AM – 10:00 PM (WIB)
    Sunday: 08:00 AM – 03:00 PM (WIB)