Forgetting a password is a common issue, including when accessing the BINUSMAYA platform. As a BINUS student, you do not need to worry if you encounter this situation. Below are the steps you can follow to resolve a forgotten BINUSMAYA password.

1. Contact BINUS Support Based on Your Location

You can contact BINUS Support directly to request a password reset. If you are unable to visit in person, you may use the BINUS Support Zoom service by following this guide: Panduan Mahasiswa: Layanan Konsultasi Zoom BINUS Support di BINUSMAYA

Please ensure that you provide your BINUSIAN Flazz Card for identity verification, as well as an active contact (alternative email or phone number) where the reset result can be sent. The process takes 1 working day, and the reset information will be sent to the contact you provided.

2. Send an Email to halobinus@binus.edu

You can also send an email to halobinus@binus.edu by attaching your BINUSIAN Flazz Card for identity verification and including an active contact (alternative email or phone number) for receiving the reset result.

The process takes 1 working day, and the reset information will be sent to the contact you include in your email.

Tips to Prevent Forgetting Your Password in the Future

To avoid experiencing the same issue, you can follow this guideline: Panduan Pendataan Alternative Email dan Reset Password Akun Microsoft Mahasiswa dan Dosen.